Rejects Tab

The Rejects screen lists all rejections of electronic and other types of orders.

Navigate to Cashiering> Rejects tab.

The following topics provide more information on working with the Rejects grid. Click to view each topic.

You can search for a rejected order using the column heading filters:

  • Rejection Date

  • Instrument Type

  • Grantor

  • Grantee

  • Submitter Name

  • Amount Due

  • Amount Tendered

  • Reject by

When you locate the desired order, you can use the buttons in the row to Print, Edit, or review the Reasons for the rejection.

Clicking the Print button brings up the document viewer where you can finalize the reject letter and print it out using the print icon.

To edit the rejection, click the Edit button. Make desired changes and click the Update button to save the changes or click Cancel to back out.

Click the Reject button to view the reasons applied to this order.

You can delete the selected reason by clicking the Delete button.

To add reasons, click the Select Reason dropdown.

Reasons are added for different jurisdictions, but typical examples include:

  • Efiling free-form description

  • Insufficient payment

  • You did not include check or money Fees total $

  • <Amount Due/>

  • Your check was not signed

  • Your check was made out improperly

  • Document does not bear original signature

  • Signature is not legible (Print or type the name under signature)

  • Document does not bear notary signature or not legible

  • Document does not bear notary seal

  • Document does not bear notary commission expiration date

  • Document does not reflect who prepared it

  • Document includes a social security number [Excise the number or provide an affidavit]

  • Legal description of property appears to be incorrect

  • Legal description of property is missing

  • Legal description of property is incomplete

  • Volume and page reference appears to be incorrect

  • Volume and page reference is missing

  • Volume and page reference incomplete

  • Cancellation clause is incomplete

  • Document does not meet state standards, please add…

  • Document has poor reproduction quality due to:

  • Paper color

  • Print size

  • Ink color

  • Use of poor copies

  • Paper weight

  • Paper size (max 8 1/2 x 14)

  • Document should be recorded in another country/state

  • Include a self-addressed stamped envelope

  • See auditor's notes attached

For more information, see Working with Rejections.